Privacy Policy

Privacy Policy for MEL-Technologies and Solution Limited

 

Last Updated: [03/12/2025]

MEL-Technologies and Solution Limited (“MELTech”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website meltechgrp.com, use our services, or interact with us.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect information in the following categories:

1.1 Personal Information

Information that can identify you, including:

  • Full name
  • Email address
  • Phone number
  • Company or organization details
  • Billing information (when making purchases or payments)
  • Any information you voluntarily submit through forms

1.2 Technical & Usage Data

Automatically collected when you visit our website:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed
  • Geographic location (approximate)
  • Referring website
  • Cookies and tracking technologies

1.3 Service Usage Information

If you interact with our apps, platforms, or digital products, we may collect:

  • Login details
  • Activity logs
  • System usage metrics

2. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Process orders, subscriptions, and payments
  • Respond to inquiries and offer customer support
  • Send updates, promotional materials, or newsletters
  • Improve website performance and user experience
  • Ensure system security and prevent fraud
  • Comply with legal obligations

We do not sell your personal data.


3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and user behavior
  • Provide personalized content

You may disable cookies in your browser settings, though some features may not function correctly.


4. Sharing Your Information

We may share information with:

4.1 Service Providers

Trusted third parties that help us operate our business, such as:

  • Hosting providers
  • Payment processors
  • Email service platforms
  • Analytics services
  • 4.2 Legal Compliance

We may disclose information if required by law or to protect our rights, property, or users.

4.3 Business Transfers

If MELTech undergoes a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.


5. Data Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.

However, no online transmission is 100% secure, so we cannot guarantee absolute security.


6. Your Rights & Choices

Depending on your location, you may have rights such as:

  • Accessing your personal data
  • Requesting corrections
  • Requesting deletion
  • Objecting to processing
  • Requesting data portability
  • Withdrawing consent at any time

To exercise these rights, contact us at:

📧 hello[@]meltechgrp.com


7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

8. Third-Party Links

meltechgrp.com may include links to third-party websites. We are not responsible for their content or privacy practices. You are encouraged to review their policies separately.


9. Children’s Privacy

Our services are not targeted at children under 16. We do not knowingly collect information from children. If you believe a child has provided us data, please contact us for removal.


10. International Data Transfers

Your information may be transferred to and stored in countries outside your jurisdiction. We ensure such transfers comply with applicable data protection laws.


11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date at the top.


12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us:

MEL-Technologies and Solution Limited
📧 Email: hello[@]meltechgrp.com
🌐 Website: meltechgrp.com
📍 189 Peter Odili Road, Trans Amadi, Port Harcourt – Nigeria